Free standard shipping on all orders over $20.00
Orders under $20.00 AUD are a flat rate charge of:
- Standard - $8.95 AUD
- Express - $12.00 AUD
We will try our best to have every order dispatched the same day it was placed (if placed before 1pm (AWST). We use Australia Post for all our orders, express orders will arrive within 1-2 business days and standard post will arrive between 2-5 business days.
Note: If you are in the express post network, your order may be eligible for next day delivery. If you are in a regional area your order may be delayed by a couple of days depending on how far away you are.
If you haven't received your order, please email our customer service team with your full name and order number and we will be able to assist you.
Tracking your order:
Once you have placed your order and it has been dispatched from our HQ you will receive an email with a tracking number which allows you to track your parcel with Australia Post.
If you haven't received a tracking email from us, please contact customer service and we will be able to follow this up for you.
If you are not home at the time of delivery, the delivery driver will leave your parcel in a safe place if it looks safe to do so, if for some reason it seems unsafe they will leave a card and take your parcel to your local Australia Post office where you will be able to collect it.